2012 Airstream Issues

*UPDATED 9/10 3:15pm – I had so many other posts to share, but I have to publish this now since yesterday was such a hard day. Yesterday, Friday, we took the trailer in to have them fix our “issues.”

  1. TV in front bedroom not connected to Blueray
  2. Leak under galley sink
  3. Leak under hot water heater
  4. Front door looks like it has corrosion

It took all day, but the guys at Sutton RV were great. They were able to deal with the leaks right away (I haven’t tested them yet, but they were confident that they have them fixed.) They also cleaned up the front door with acrysol and applied xzilon to it and it is now fine.

At first, the issue with the TV in the bedroom was that Airstream didn’t install a splitter from the blueray to the front bedroom, so they overnighted the splitter. Once our other issues were fixed, we sat around for a few hours waiting for fedex to show up. When the splitter arrived, it turned out we have a bad HDMI cable so they have to replace that!

Pictured above you can see that they removed our wall in the bedroom. They also removed a panel by the dinette.

The rest of the day wasn’t so great either. We left the dealer around 4:30 and then drove an hour and a half to our friend’s house in Salem where we couldn’t quite get into their driveway (because the hitch was dragging on the cement) and we got a scratch on the front door (which we hope/think we can buff out). Then we moved to a sketchy RV park for the night and will be moving back to Washington today because we still need to get our licence plates. wish us luck! xoxo

*UPDATED 9/10 3:15pm – I forgot to include this photo of the side of a 1997 Airstream Norman Rockwell Edition. Apparently only 50 of these were made and there was one being restored by the Sutton RV Service Department while we were there. An American Legend.

Related: Airstream Blogs

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  • Reply Bert Gildart September 10, 2011 at 5:43 am

    We will keep our fingers crossed, just as they were when we pulled out from the county campground in Eugene. Aside from getting our Airstreams the other high point was meeting you all, and we are absolutely delighted some of the issues have been resolved. We’ll keep our antennae beamed and hope they soon indicate a nearby presence.
    Bert & Janie

  • Reply Rich Frye September 10, 2011 at 9:36 am

    It’s amazing that they could get acrysol and xzilon shipped all the way from the Klingon home world overnight!

  • Reply Bill D. September 10, 2011 at 4:22 pm

    I’m sure you heard from Bert and Janie about corrosion issues… Glad you’re on top of it.

    You might consider applying a good quality car wax to your new baby before going on the road again… We use Meguiar’s Mirror Glaze Pro Polymer Sealant once a year after a thorough washing.

    Happy Trails!

    • Reply Leigh September 10, 2011 at 4:26 pm

      Hi Bill, I think they accidentally xziloned our unit! We washed it this morning because there was so much dust from the fires here in Oregon and the water ran off like it had been waxed.

  • Reply Elizabeth September 10, 2011 at 8:14 pm

    I’m sorry you had issues but happy they were fixed quickly! Also, I like the new look of the blog, and the categories at the top are nice!

  • Reply Tiffani September 11, 2011 at 7:49 am

    Hopefully the worst is over! We’ll keep our fingers crossed your out of the service repair woods!

  • Reply terrie September 12, 2011 at 1:32 pm

    you guys are golden….it is all going to work out….thanks for sharing the whole story….you must be in a state of shock….have I missed a photo of the European Shades pulled down? xoxo

  • Reply raman September 13, 2011 at 10:46 am

    Hope you’re on the road soon!!

    • Reply Leigh September 13, 2011 at 10:48 am

      Thanks – we are!

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