Airstream Los Angeles

Yesterday we went to Airstream Los Angeles to fix the leak in our fresh water tank.

fresh-water-tank

It turns out the little part that connects to the tank (pictured on the left) snapped off. Unfortunately a patch wasn’t an option, so we had to replace the entire tank. Lucky for us, they had a spare tank in stock when they originally thought they were going to have to order one.

We’ve also had an intermittent problem with our tongue jack. Sometimes it wouldn’t go up, only down. Lisa in Service (pictured above) showed us our burnt fuse-like part which they replaced.

Once our repairs were done, they filled our fresh water tank, let us stay overnight on the lot, and gave us the wifi password. Lisa really went out of her way to make sure we were taken care of.

UPDATE: I contacted Airstream about the repair and they replied:

[pullquote type=”3″]When tanks are full of water during travel it is possible for the tank to have movement and put pressure on the fittings.[/pullquote]

Well that seems like a design flaw if we can’t travel with water in the tank.

2013 Cost of Camping:
119 nights paid camping
242 nights free camping
361 days this year
Total spent on camping this year: $3,261.29
Daily average cost of camping: $9.03

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6 Comments

  • Reply Santa Barbara Mary and David December 28, 2013 at 9:47 am

    Good to hear that all went well and you are once again tank-full.

    Ken Baker (Airstream of LA owner) sold us our two Airstreams when he worked for Sky River RV.

    We’ll be rallying at Newport Dunes RV for the next four days, with Ken hosting a Sunday night dinner.

    • Reply Leigh December 29, 2013 at 1:55 pm

      Tell Ken that Lisa in his service department is fantastic!

  • Reply Jan & Sam December 28, 2013 at 12:26 pm

    Glad you finally have your fresh water. We also had to replace a pump for our water. And got a nice bill for over $700. 🙁 but at least we got our water back after a week without. Thank goodness for family nearby! Have a great new year.

  • Reply terrie December 28, 2013 at 4:40 pm

    glad Airstream did right by you and Lisa sounds like she represents them well….glad you are fixed up:)

  • Reply Maggie December 29, 2013 at 10:55 am

    We’re happy to hear that the repair was quickly dealt with.
    No more water worries – Happy New Year!
    xxoo

  • Reply Bill D. December 30, 2013 at 9:18 am

    Thanks for the fine report. Looks like they’ll get our business when our Safari needs servicing!

    Happy New Year!

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